Shipping

Shipping

The shipping is performed by Postnord, DHL Parcel Collect, DHL Express and FedEx International Priority.

We can ship your items in a box, envelope.

The dispatching time use to be 1-2 business days. For some orders with big amount of hand-made samples or during the time with extremely many orders (like time before Christmas) the dispatching can take longer time, as well as when we have a lot of business in the physical shop, but we try to do our best and ship your order as soon as possible.

The shipping starts from the day on which the order is handed over us to the carrier.

When the order is under limit for free shipping, you choice the type of shipping. 

By free shipping, Fragrance & Art shall be free to determine the appropriate mode of shipment and to select the carrier at our reasonable discretion.

Fragrance & Art shall only be obliged to properly and timely deliver the product to the carrier and shall not be responsible for any delays caused by the carrier.

ATTENTION! If you need the shipping until particular date, or if you have some other special wish or preference, please contact Fragrance & Art before you place your order, and we research how we can help you.

ATTENTION! You as client are responsible to provide us with correct address and correct name (as in legitimated documents). We will not compensate orders which cannot be delivered because of incorrect name of receiver or wrong, unvalid or incorrect written address

SHIPPING ZONES AND PRICES

Zone 1. Sweden

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Brev - for sample-only orders, weight up to 100 g, from 11 SEK, no tracking, delivery to home post box, estimated delivery time - can be variable and depends on Postnord. Free from 500 SEK

Postnord MyPack Home Small - for sample-only orders, weight up to 500 g, from 49 SEK, tracking, delivery to home post box, estimated shipping time - 2-3 business days from dispatching. Free from 500 SEK.

Postnord Skicka Direkt - weight up to 1000 g, from 63 SEK, tracking, delivery to postal office, estimated shipping time - 2-3 business days from dispatching. Free from 500 SEK.

Postnord Recommended - weight up to 2000 g, from 56 SEK, tracking, delivery to postal office, estimated shipping time - 1-2 business days from dispatching. Free from 900 SEK.

Postnord MyPack Collect - weight from 2001 g, from 133 SEK, tracking, delivery to postal office, estimated shipping time - 2-3 business days from dispatching. Free from 1000 SEK

DHL Service Point - from 58 SEK, tracking, delivery to DHL Service Point, estimated shipping time - 1-3 business days from dispatching. Free from 600 SEK

DHL Parcel - from 118 SEK, tracking, delivery door-to door, estimated shipping time - 1-3 business days from dispatching. Free from 1200 SEK

Shipping outside Sweden

For orders outside Sweden we highly recommend shipping by DHL Express or FedEx International Priority, which is fast and safe ways to deliver perfumes. Postnord is cheap, but high-risk shipping way, the parcel can be lost, damaged or intercepted by customs.

Zone 2. Scandinavia (Finland, Danmark)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Brev - for sample-only orders, weight up to 100 g, from 33 SEK, no tracking, delivery to home post box, estimated delivery time - can be variable and depends on Postnord. Free from 1200 SEK

Postnord Skicka Direkt - weight up to 1000 g, from 130 SEK, tracking, delivery to postal office, estimated shipping time - 3-5 business days from dispatching. Free from 1200 SEK.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 2-4 business days from dispatching. Free from 1500 SEK.

DHL Parcel Connect - by road, no flight, from 119 SEK, tracking, delivery to DHL Service Point, estimated shipping time - 3-5 business days from dispatching. Free from 1200 SEK.

DHL Economy Select - by road, no flight, from 183 SEK, tracking, door-to-door, estimated shipping time - 1-3 business days from dispatching. Free from 1500 SEK.

DHL Express - by flight, from 393 SEK, tracking, door-to-door, estimated shipping time - 1-2 business days from dispatching. Free from 4000 SEK.

Zone 3. Norway

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Brev - for sample-only orders, weight up to 100 g, from 33 SEK, no tracking, delivery to home post box, estimated delivery time - can be variable and depends on Postnord. Free from 1200 SEK

Postnord Skicka Direkt - weight up to 1000 g, from 104 SEK, tracking, delivery to postal office, estimated shipping time - 3-5 business days from dispatching. Free from 1200 SEK.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 2-4 business days from dispatching. Free from 1500 SEK.

Postnord Parcel - weight from 2001 g, from 165 SEK, tracking, delivery to postal office, estimated shipping time - 3-5 business days from dispatching. Free from 2500 SEK

DHL Parcel Connect - by road, no flight, from 124 SEK, tracking, delivery to DHL Service Point, estimated shipping time - 3-5 business days from dispatching. Free from 1250 SEK.

DHL Economy Select - by road, no flight, from 229 SEK, tracking, door-to-door, estimated shipping time - 1-3 business days from dispatching. Free from 2500 SEK.

DHL Express - by flight, from 453 SEK, tracking, door-to-door, estimated shipping time - 1-2 business days from dispatching. Free from 4500 SEK

Zone 4. North Europe (Belgium, Estonia, Germany, UK, The Netherlands, Luxembourg, Latvia, Lithuania)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Brev - for sample-only orders, weight up to 100 g, from 33 SEK, no tracking, delivery to home post box, estimated delivery time - can be variable and depends on Postnord. Free from 1200 SEK

Postnord Skicka Direkt - weight up to 1000 g, from 152 SEK, tracking, delivery to postal office, estimated shipping time - 3-5 business days from dispatching. Free from 1200 SEK.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 2-4 business days from dispatching. Free from 1500 SEK.

DHL Parcel Connect - by road, no flight, from 140 SEK, tracking, delivery to DHL Service Point, estimated shipping time - 3-5 business days from dispatching. Free from 1400 SEK.

DHL Economy Select - by road, no flight, from 184 SEK, tracking, door-to-door, estimated shipping time - 2-5 business days from dispatching. Free from 1900 SEK.

DHL Express - by flight, from 424 SEK, tracking, door-to-door, estimated shipping time - 1-2 business days from dispatching. Free from 4500 SEK

Zone  5. Europe – EU (Austria, Bulgaria, Croatia, Czechia, France, Greece, Hungary, Ireland, Italy, Malta, Monaco, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Vatican City)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 3-5 business days from dispatching. Free from 1500 SEK.

DHL Parcel Connect - by road, no flight, from 220 SEK, tracking, delivery to DHL Service Point, estimated shipping time - 3-7 business days from dispatching. Free from 2000 SEK.

DHL Economy Select - by road, no flight, from 219 SEK, tracking, door-to-door, estimated shipping time - 3-5 business days from dispatching. Free from 2000 SEK.

DHL Express - by flight, from 466 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 4500 SEK

Zone 6. Europe – non-Eu-1 (Andorra, Israel, Liechtenstein, San-Marino, Switzerland)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 4-6 business days from dispatching. Free from 2000 SEK.

DHL Economy Select (no Israel) - by road, no flight, from 251 SEK, tracking, door-to-door, estimated shipping time - 3-5 business days from dispatching. Free from 2500 SEK.

DHL Express - by flight, from 294 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 3000 SEK

Zone 7. Europa – non-EU-2 (Albania, Bosnia & Herzegovina, Moldova, Serbia, Ukraina)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 4-7 business days from dispatching. Free from 2000 SEK.

DHL Express - by flight, from 433 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 5000 SEK

FedEx International - by flight, from 870 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 9000 SEK

Zone 8. Europa – non-EU-3 (Armenia, Azerbaijan, Belarus, Georgia, Macedonia, Montenegro, Turkey)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 1500 SEK.

Postnord Recommended PLus - weight from 2001 g, from 348 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 4000 SEK

FedEx International - by flight, from 900 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 10000 SEK

Zone 9. Russia

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 2000 SEK.

Postnord Recommended PLus - weight from 2001 g, from 348 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 4000 SEK

Zone 10. North America (Canada, USA)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 2000 SEK.

DHL Express (USA only) - by flight, from 305 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 3500 SEK

FedEx International - by flight, from 525 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 5000 SEK

Zone 11. World – 1 (Bahamas, Bahrain, Cambodia, Hong Kong, Indonesia, Kuwait, Macao, Malaysia, Morocco, Myanmar (Burma), Oman, Philippines, Puerto Rico, Saudi Arabia, Singapore, South Korea, Thailand, Trinidad & Tobago, United Arab Emirates, Vietnam)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 7-10 business days from dispatching. Free from 1400 SEK.

DHL Express - by flight, from 351 SEK, tracking, door-to-door, estimated shipping time - 2-5 business days from dispatching. Free from 3500 SEK

FedEx International - by flight, from 715 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 8000 SEK

Zone 12. World – 2 (Australia, China, Japan, Mexico, New Zealand, Taiwan)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 2000 SEK.

Postnord Recommended PLus - weight from 2001 g, from 348 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 4000 SEK

FedEx International - by flight, from 520 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 6000 SEK

Zone 13. World – 3 (Argentina, Bermuda, Brazil, Chili, Egypt, India, Iran, Jamaica, Jordan, Kazakhstan, Lebanon, Paraguay, Peru, Qatar, South Africa, Tunisia, Uzbekistan)

Estimated dispatching time - 1-2 working days from order. Order placed after 15.00 goes onto next working day.

Postnord Recommended - weight up to 2000 g, from 82 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 4000 SEK.

Postnord Recommended PLus - weight from 2001 g, from 348 SEK, tracking, delivery to postal office, estimated shipping time - 5-10 business days from dispatching. Free from 4000 SEK

FedEx International (no Iran) - by flight, from 905 SEK, tracking, door-to-door, estimated shipping time - 2-4 business days from dispatching. Free from 10000 SEK

 

Customs fees and IATA-Restrictions outside EU regarding dangerous goods (Perfume)

 In the documents for orders to countries outside the EU, the value of the items included in the delivery is listed. The customs can open packages for inspection, we have no influence on them.

Customs or import charges will be levied as soon as the shipment reaches your country. The fees for the customs clearance are at your expense. We have no influence on these charges and can not predict their amount. Customs regulations vary considerably from country to country. For more information, please contact your local customs office.

We are proud to announce our license to ship perfumes with DHL Express and FedEx. We reached the A-status on IATA regulations.

All shipments of flammable goods must be declared and dispatched as DANGEROUS GOODS, due to the increased security requirements for shipments sent by airfreight.

This includes perfumes, as their production is based on alcohol & water. Alcohol is a flammable substance and this requires an special kind of packaging and a compliacated process of transport.

This unfortunately causes significant higher costs for the transport. The major part of the additional costs will be covered by us. 

We are forced to ship perfume outside the EU as DANGEROUS GODDS via DHL Express and FedEx. Thats why Perfume can only be sent and declared as DANGEROUS GOODS from now on.

This shipping method is more expensive, but your expected delivery will arrive within only a few days. That means, that you can get your order much faster. We pay a big part of the shipping costs.

Only perfume, diffusers or room fragrances have to be declared as dangerous goods.

Cosmetic, candles, soaps….. can be sent via regular parcels.

All parcels with dangerous goods get the official invoice on the outside of the parcel. Outside the EU we ship without Swedish VAT.

Thats why you maybe have to pay the tax or duty when the parcel arrives in your country.

Non-received parcels

If you don't receive your parcel on time from postal office and it will be shipped back has Fragrance & Art right to debit you 200 SEK for domestic orders and 300 SEK for foreing orders to compensate our costs for expediting, packing, shipping, ev.fees, return and back-registering into storage). All parcels are stored by postal offices within at least 14 days after arrival so you have enough of time to receive your order. Note that with invoicing expires the invoice even when you don't collect your order.

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