Shipping

Shipping

The shipping is performed by Postnord, DHL Express and FedEx International Priority.

We can ship your items in a box, envelope.

Shipping within Sweden

Within Sweden we ship by Postnord or DHL Express Domestic. Sample-only orders under 100 g are shipped by Postnord Brev to your home postal box. Order over 100 g are shipped to your postal office. For DHL Express Domestic you can choice between door-to-door shipping and pick-up at DHL service point. If your order is under limit for free shipping, you can choice between Postnord Skicka Direkt and Postnord Recomended. Orders with free shipping from 500 SEK and 900 SEK are shipped as Postnord Skicka Direkt. Orders with free shipping over 900 SEK are shipped as recommended post.

Shipping outside Sweden

For orders outside Sweden we highly recommend shipping by DHL Express or FedEx International Priority, which is fast and safe ways to deliver perfumes. Postnord is cheap, but high-risk shipping way, the parcel can be lost, damaged or intercepted by customs.

Customs fees and IATA-Restrictions outside EU regarding dangerous goods (Perfume)

 In the documents for orders to countries outside the EU, the value of the items included in the delivery is listed. The customs can open packages for inspection, we have no influence on them.

Customs or import charges will be levied as soon as the shipment reaches your country. The fees for the customs clearance are at your expense. We have no influence on these charges and can not predict their amount. Customs regulations vary considerably from country to country. For more information, please contact your local customs office.

We are proud to announce our license to ship perfumes with DHL Express and FedEx. We reached the A-status on IATA regulations.

All shipments of flammable goods must be declared and dispatched as DANGEROUS GOODS, due to the increased security requirements for shipments sent by airfreight.

This includes perfumes, as their production is based on alcohol & water. Alcohol is a flammable substance and this requires an special kind of packaging and a compliacated process of transport.

This unfortunately causes significant higher costs for the transport. The major part of the additional costs will be covered by us. 

We are forced to ship perfume outside the EU as DANGEROUS GODDS via DHL Express and FedEx. Thats why Perfume can only be sent and declared as DANGEROUS GOODS from now on.

This shipping method is more expensive, but your expected delivery will arrive within only a few days. That means, that you can get your order much faster. We pay a big part of the shipping costs.

Only perfume, diffusers or room fragrances have to be declared as dangerous goods.

Cosmetic, candles, soaps….. can be sent via regular parcels.

All parcels with dangerous goods get the official invoice on the outside of the parcel. Outside the EU we ship without Swedish VAT.

Thats why you maybe have to pay the tax or duty when the parcel arrives in your country.

Delivery time

Normal delivery time is about one to three business days within Sweden, up to 10 days within EU, up to 2 weeks to other countries depending on shipping terms.

We are not responsible for any delays caused by shipping company.

ATTENTION! You as client are responsible to provide us with correct address and correct name (as in legitimated documents). We will not compensate orders which cannot be delivered because of incorrect name of receiver or wrong, unvalid or incorrect written address!

Shipping cost

We ship worldwide. The shipping cost is based on the weight of your items and on the country of destination. The prices and limits for free shipping are presented in tables below.

All order with weight over 100 g are shipped with tracking number. If your order is under limit for free shipping, you can choice between uninsured and insured post. If you choice an insured post you will receive a tracking number of your parcel and in case the parcel is lost by transporter you order will be replaced for free. If you choice an uninsured post shipment, you will be responsible for the shipment and you cannot demand any replacement of the lost parcel.

1. Sweden

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Letter

100 g

11 kr

0-1 days

1-3 w.d

No

500 kr

home

Postnord Skicka Direkt

2000 g

63 kr

0-1 days

1-3 w.d.

Yes

500 kr

Postal office

Postnord Recommended

2000 g

56 kr

0-1 days

1-2 w.d.

Yes

500 kr

Postal office

Postnord MyPack Collect

10000 g

133 kr

1-2 days

2-4 w.d.

Yes

600 kr

Postal office

DHL Express

10000 g

193 kr

1-2 days

1 w.d

Yes

1500 kr

Home or DHL Service Point

 

2. Scandinavia (Finland, Danmark)

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Letter

100 g

33 kr

0-1 days

3-6 w.d

No

1200 kr

home

Postnord Skicka Direkt

1000 g

152 kr

0-1 days

3-6 w.d

Yes

1200kr

Postal office

Postnord Recommended

2000 g

82 kr

0-1 days

3-5 w.d.

Yes

1500 kr

Postal office

Postnord MyPack Collect

10000 g

165 kr

1-2 days

3-7 w.d.

Yes

1500 kr

Postal office

DHL Economy Select (by road)

10000 g

183 kr

2-3 days

1-3 days

Yes

2000 kr

Home or DHL Service Point

DHL Express (air way)

10000 g

193 kr

2-3 days

1 day

Yes

5000 kr

Home or DHL Service Point

 

3. Norway

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Letter

100 g

33 kr

0-1 days

3-6 w.d

no

1000 kr

home

Postnord Skicka Direkt

1000 g

104 kr

0-1 days

3-6 w.d

Yes

1000kr

Postal office

Postnord Recommended

2000 g

82 kr

0-1 days

3-5 w.d.

Yes

2000 kr

Postal office

Postnord Parcel

10000 g

155 kr

1-2 days

3-7 w.d.

Yes

2500 kr

Postal office

DHL Economy Select (by road)

10000 g

229 kr

2-3 days

2-6 days

Yes

2500 kr

Home or DHL Service Point

DHL Express (by air way)

10000 g

253 kr

2-3 days

1 day

Yes

3000 kr

Home or DHL Service Point

 

4. North Europe (Belgium, Estonia, Germany, UK, The Netherlands, Luxembourg, Latvia, Lithuania)

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Letter

100 g

33 kr

0-1 days

3-6 w.d

No

1200 kr

Home

Postnord Skicka Direkt

1000 g

152 kr

0-1 days

3-6 w.d

Yes

1200kr

Postal office

Postnord Recommended

2000 g

82 kr

0-1 days

3-5 w.d.

Yes

1500 kr

Postal office

Postnord MyPack Collect

10000 g

271 kr

1-2 days

3-7 w.d.

Yes

2000 kr

Postal office

DHL Economy Select (by road)

10000 g

184 kr

2-3 days

1-3 days

Yes

2000 kr

Home or DHL Service Point

DHL Express (by air way)

10000 g

224 kr

2-3 days

1 day

Yes

3000 kr

Home or DHL Service Point

 

5. Europe – EU (Austria, Bulgaria, Croatia, Czechia, France, Greece, Hungary, Ireland, Italy, Malta, Monaco, Poland, Portugal, Romania,
Slovakia, Slovenia, Spain, Vatican City)

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-7 w.d.

Yes

1500 kr

Postal office

Postnord Parcel (DPD)

10000 g

325 kr

1-2 days

5-7 w.d.

Yes

3000 kr

Postal office

DHL Economy Select (by road)

10000 g

219 kr

2-3 days

3-7 days

Yes

2000 kr

Home or DHL Service Point

DHL Express (by air way)

10000 g

266 kr

2-3 days

1 day

Yes

2500 kr

Home or DHL Service Point

 

6. Europe – non-Eu-1 (Andorra, Israel, Liechtenstein, San-Marino, Switzerland)

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-7 w.d.

Yes

2000 kr

Postal office

Postnord Parcel (DPD)

10000 g

602 kr

1-2 days

5-7 w.d.

Yes

6000 kr

Postal office

DHL Economy Select, by road (excl.Israel)

10000 g

251 kr

2-3 days

3-6 days

Yes

2500 kr

Home or DHL Service Point

DHL Express (by air way)

10000 g

294 kr

2-3 days

1-3 days

Yes

3500 kr

Home or DHL Service Point

 

7. Europa – non-EU-2 (Albania, Bosnia & Herzegovina, Moldova, Serbia, Ukraina)

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-7 w.d.

Yes

2000 kr

Postal office

Postnord Recommended Plus

6000 g

348 kr

0-1 days

5-7 w.d.

Yes

4000 kr

Postal office

DHL Express (by air way)

10000 g

433 kr

2-3 days

1-3 days

Yes

5000 kr

Home or DHL Service Point

FedEx International

10000 g

870 kr

2-3 days

1-3 days

Yes

9000 kr

Home

 

8. Europa – non-EU-3 (Armenia, Azerbaijan, Belarus, Georgia, Macedonia, Montenegro, Turkey)

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-7 w.d.

Yes

2000 kr

Postal office

Postnord Recommended Plus

6000 g

348 kr

0-1 days

5-7 w.d.

Yes

4000 kr

Postal office

FedEx International

10000 g

900 kr

2-3 days

1-3 days

Yes

10000 kr

Home

 

9. Russia

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-10 w.d.

Yes

2000 kr

Postal office

Postnord Recommended Plus

6000 g

348 kr

0-1 days

5-10 w.d.

Yes

4000 kr

Postal office

 

10. North America (Canada, USA)

Shipping

Type

Weight, up to

 

Price

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-10 w.d.

Yes

2000 kr

Postal office

Postnord Recommended Plus

6000 g

348 kr

0-1 days

5-10 w.d.

Yes

4000 kr

Postal office

DHL Express (USA only)

10000 g

305 kr

2-3 days

1-3 days

Yes

3500 kr

Home or DHL Service Point

FedEx International

10000 g

525 kr

2-3 days

1-3 days

Yes

6000 kr

Home

 

11. World – 1 (Bahamas, Bahrain, Cambodia, Hong Kong, Indonesia, Kuwait, Macao, Malaysia, Morocco, Myanmar (Burma), Oman, Philippines, Puerto Rico, Saudi Arabia, Singapore, South Korea, Thailand, Trinidad & Tobago, United Arab Emirates, Vietnam)

Shipping

Type

Weight, up to

Price, from

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-10 w.d.

Yes

2500 kr

Postal office

Postnord Recommended Plus

6000 g

348 kr

0-1 days

5-10 w.d.

Yes

4000 kr

Postal office

DHL Express

10000 g

351 kr

2-3 days

1-3 days

Yes

5000 kr

Home or DHL Service Point

FedEx International

10000 g

715 kr

2-3 days

1-3 days

Yes

8000 kr

Home

 

12. World – 2 (Australia, China, Japan, Mexico, New Zealand, Taiwan)

Shipping

Type

Weight, up to

Price

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-10 w.d.

Yes

4000 kr

Postal office

Postnord Recommended Plus

6000 g

348 kr

0-1 days

5-10 w.d.

Yes

4000 kr

Postal office

FedEx International

10000 g

520 kr

2-3 days

1-3 days

Yes

100000 kr

Home

 

13. World – 3 (Argentina, Bermuda, Brazil, Chili, Egypt, India, Iran, Jamaica, Jordan, Kazakhstan, Lebanon, Paraguay, Peru, Qatar, South Africa, Tunisia, Uzbekistan)

Shipping

Type

Weight, up to

Price

Dispetching

Delivery

Tracking

Free Shipping, from

Destination

Postnord Recommended

2000 g

82 kr

0-1 days

5-10 w.d.

Yes

4000 kr

Postal office

Postnord Recommended Plus

6000 g

348 kr

0-1 days

5-10 w.d.

Yes

4000 kr

Postal office

FedEx International

10000 g

905 kr

2-3 days

1-3 days

Yes

100000 kr

Home

 

Non-received parcels

If you don't receive your parcel on time from postal office and it will be shipped back has Fragrance & Art right to debit you 150 SEK for domestic orders and 300 SEK for foreing orders to compensate our costs for expediting, packing, shipping, ev.fees, return and back-registering into storage). All parcels are stored by postal offices within at least 14 days after arrival so you have enough of time to receive your order. Note that with invoicing expires the invoice even when you don't collect your order.

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