Terms

General conditions.

Please read this carefully. By making a purchase by the means described below you are agreeing to the Terms and Conditions of Fragrance & Art.

Fragrance & Art is an autorized retailer for brands established in both physical and on-line shop. All products are supplied directly from manufacturer or from an autorized distributor of manufacturer.

We sell to private persons, which are end users only. All orders from firms, companies, etc will be cancelled and refused.

NO WHOLESALE ORDERS ARE ACCEPTED! NO DISTRIBUTION SERVICE IS AVAILABLE!

We reserve the right to limit the number of pieces sold to one customer at one time in store or online. In a single order it will be possible to buy two pieces of each particular item in each particular size and concentration (except samples where the limit is 1 pc per fragrance per 2 weeks). We leave it to our discretion to cancel continuous regular orders of more then 3 pcs of identical items going to the same postal address within one week (for some items - within one month).

Fragrance & Art does not sell decanted perfume i.e. divide volumes as provided by a manufacturer into lesser volumes.

IMPORTANT! We require you as a customer to always maintain a pleasant tone when contacting our customer service. Threats and accusations against us or our staff are not acceptable. We have the right to deny you assistance with customer service matters and complaints in cases where you have an aggressive or derogatory tone, use threats, slander, insults, false accusations, harassment or personal attacks, as well as obscene words and expressions. Violation of Chapter 5 of the Criminal Code of Sweden (1962:700) may be reported to the police.

Minimum amount
No minimum amount.

Prises

All prices are inclusive Swedish VAT of 25%.  For clients outside European Union VAT will be withdrawn by check-out.

We reserve the right for price changes caused by a price change from the supplier, fluctuations of in exchange rates of currencies (especially Euro, because recommended prices are stated by suppliers in Euro), misprints in the price list and inaccuracies in prices due to incorrect information and reserve the right to adjust the price.

ALL СURRENT PRICES IN THE SHOP ARE END PRICES.

Product information

We reserve the right for any typing errors on this website and final sale of products. Examples of this are errors in the product description, the product's specification, lists of contents, instructions for use, incorrect prices or incorrect information regarding whether an item is in stock. This also includes incorrect prices that occur as a result of manual handling errors or technical errors. Fragrance & Art has the right to adjust any inaccuracies and to change the information at any time if errors are discovered. All images should primarily be understood as illustrations and thus cannot be guaranteed to accurately reproduce the exact appearance of the product. A certain color difference may occur depending on the monitor, photo quality and resolution. The other reason is change of bottle or/ and package design by supplier, when the new images are not yet available. In this case we use previous images. We always try our best to expose the products as correctly as possible.

Changes to the General Terms

We reserve the right to make changes to the terms and conditions at any time. Changes to the terms will be posted online on the website. The amended terms and conditions are considered accepted in connection with orders or visits to the website.

The Law on Personal Data
Your personal information (name, address etc.) will be protected according to the EU law on personal data (GDPR).

ABUSE AND SUSPENSION

At the misuse of Fragrance & Art website, services, and social media pages, owns Fragrance & Art right to suspend and block customers from future purchases. Misuse includes items that violate Fragrance & Art's core values, the purpose of marketing or freight campaigns, and other uses of the website that may be perceived as unethical or undertaken for the purpose of obtaining benefits other than those intended. Abuse can refer to, for example, so-called fake purchases, unreasonably high amount of returns, or anything else.

Abuse also includes purchases made and / or ratings / recommendations / mentions that have been set with the only and obvious purpose of discrediting Fragrance & Art, its suppliers or goods / services sold by Fragrance & Art