Terms

Minimum amount
The minimum amount to shop for is 100 SEK including VAT.

Samples
The maximum amount of samples for each order is 3 pcs of one fragrance.


Prices
Swedish VAT is included in the price (25%). Shopping for customers outside EU is tax free.

Payment options
- Cash on Delivery
Fee: 91 SEK
You will pay when you recieve the items. (Swedish customers only!)


- Debit/Creditcard
Fee: 0 SEK
You pay with your Visa or Mastercard through Certitrade / Euroline 100% secure. All information is encrypted with SSL - 128 bit. The payment will be reserved on your account and pulled normally within 24 hours from the checkout. The transactions are done according to the new safetey standard "3D-Secure".

 - Paypal
Fee: 0 SEK
With Paypal you can pay with debit/credit card or your Internet Bank. More information on Paypal can be found at www.paypal.se.

- Payson
Fee: 0 SEK
With Payson you can pay with debit/credit card or your Internet Bank (Sweden only). More information on Payson can be found at www.payson.se.

Delivery time
Normal delivery time is about three to five business days within Sweden. 

Shipping
We can ship your items in a box, envelope or with your preferred shipping company.
We are not responsible for any delays caused by any shipping company.

Shipping cost
We ship worldwide. The shipping cost is based on the weight of your items and on the country of destination. The cost will be presented upon checkout. If you shop for more than 500 SEK (within Sweden), 1500 SEK (within EU) 3500 SEK (other countries) the shipping will be free.

You can choice between regular and recommended post. If you choice a recommended post with ensurence you will receive a tracking number of your parcel and in case the parcel is lost by post you order will be replaced for free. If you choice a regular post shipment, you will be responsible for the shipment and you cannot demand any replacement of the lost parcel.
 

Guarantees
If you can prove that an item is broken by construction we can replace it, but we cannot replace items that are broken by usage. You will be responsible for the shipping.

Your right of regret
If you are in Sweden, you are allowed to return the items (unopened and undamaged). You have 14 days to regret your purchase and notify us about it. You will be responsible for the shipping and take over all riscs. There is no return for samples. 

Please note: Do not send merchandise in a padded envelope or other non-sturdy package - if we receive the product(s) back damaged - we cannot refund you, it must arrive back to our store in perfect saleable condition. We recommend that you insure the package as well - as we cannot be responsible for items that break in transit or are lost or missing.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Attention! Return and exchange is only possible within Sweden.


The Law on Personal Data
Your personal information (name, address etc.) will be protected according to the Swedish law on personal data (PUL).

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Design: Norrwebb
Produced by:
Wikinggruppen
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